I hate to be a demanding customer, demanding more from some services than others, but I think there are some establishments where, even if they are just retail, a certain amount of joy should come with the service. When I am mumbled at through the Taco Bell drive-thru speaker, they don't repeat my special order request back to me and hand me my food, peering back at me through their seemingly newborn eyes, I don't blame them at all. They work at Taco Bell. They are getting minimum wage and dishing out pig food to pig people. There is nothing to be happy about. I don't even blame them (though of course I am frustrated) when they screw up my order and forget to leave out the beef. If I'm eating their Mexican Pizza for $2.85, what do I expect? A bowl of smiles? Hardly.
But some businesses are in the business of being there for important, fun filled events in your life and subsequently, should step it up on the cheer front. I for one, on the few times a year when I have to face the public, am able to share in our customers' delight over our fabric prints and feed their excitement. Even when they gasped with glee over a cow print that went against all my aesthetic principles, I'd just smiled politely and remark that it was popular, my gritted teeth stored discreetly in my stomach.
Lastly, I have had mixed service for the the employees at See's Candies. Judging by the delight with which I show the fabric my company designs, I can assure you my capacity for company enthusiasm would reach its greatest heights if it were my job to not only fill boxes with chocolate, but also have the pleasure of handing out free samples. It's like getting to be Santa Claus every three minutes over an 8 hour period. What a delight! There is one woman at my local See's Candies who has lost her way and hands over the sample as though they were lumps of coal. She is very efficient and knows their wares, but her lack of love for the product or happiness for your upcoming enjoyment is grossly apparent. If I may say, her physique indicates she may have overdone the chocolate and she may resent the willy nilly purchase and consumption that she can no longer partake it. Whatever her back story, it is not my problem. I should be able to able to bound out of See's with a bag full of Bordeauxs with a spring in my step as I was joyfully nudged out by a merry chocolate purveyor.